Frequently Asked Questions
Everything you need to know about your favorite islander looks.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually arriving within 7-14 business days.
Can I return personalized items?
Due to the custom nature of our personalized products, such as the iconic water bottles and suitcases, we cannot accept returns unless the item is faulty.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for your summer wardrobe.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible payment options.
Will you restock items that are sold out?
Our most popular collections sell out fast! We frequently restock fan favorites, so we recommend signing up for back-in-stock notifications on the specific product page.
How can I track my delivery?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your parcel's journey to your doorstep.